Curriculum Vitae

PERSONAL DETAILS

Dr Anshul Garg

  • Senior Lecturer II

  • School of Hosp,Tourism & Events
    Faculty of Social Sciences & Leisure Management
  •    0126415676
  •   anshul.garg@taylors.edu.my

BIOGRAPHY

Experienced Senior Lecturer with a demonstrated history of working in the higher education industry. Skilled in Research, MS-Office, Quantitative Research, SPSS, AMOS, Self Service Technologies, Service Quality, Service Clues, Hospitality Service, Risk and Crisis Management in Hospitality & Tourism and Tourist Risk Perception. Strong education background with earned Doctorate (Hospitality & Tourism) and MSc (Tourism) from Taylor’s University, Malaysia, MBA (Hotel Management) from CSM Institute of Graduate Studies, Canada and a Bachelor of Hotel Management degree from the University of Mangalore, India. Earned certifications like Certified Hospitality Educator (CHE), Certification in Hotel Industry Analytics (CHIA) from American Hotel & Lodging Educational Institute (AHLEI) and International Certification in Wine & Spirits (Intermediate Level)
With over 22 years of work experience in Academia and industry while working with various leading educational institutions and hotel brands. Successfully published research work in various SCOPUS and Web of Science indexed journals, book chapters in books published by highly recognised publishers (Emerald, CABI, IGI-Global). Presented research at various international conferences as a plenary speaker and a presenter in Malaysia, India, Japan, Vietnam, and the Philippines, served as the session chair/moderator for various conferences in India, Malaysia, Japan, and the United States of America. Member of the editorial review board for multiple journals and the international advisory board member for conferences held in various countries.

ADMINISTRATIVE DUTIES
(Role),(Level),(Duration)
  • Module Leader, School of Hospitality, Tourism and Events, 01/01/2018 to present
  • Senior Lecturer II (L4TM), Faculty of Hospitality, Food and Leisure Management, 01/11/2016 to present
  • Head, Transnational Partnerships, Trans National Education (TNE), Taylor's University, 01/01/2023 to 31/12/2023
  • Coordinator BIHM Programme (IIAS, India), School of Hospitality, Tourism and Events (SHTE), 01/05/2017 to 31/12/2020
  • Module Leader, School of Hospitality, Tourism and Events, 02/01/2017 to 31/12/2018
  • Senior Lecturer II, Faculty of Hospitality, Food & Leisure Management, 23/06/2008 to 06/06/2018
ACADEMIC QUALIFICATION
(Qualification),(Institution)
  • Doctor of Philosophy (Hospitality Management), Taylor's University, Malaysia
  • MBA - Hotel Management, CSM Institute Of Graduate Studies, India
PROFESSIONAL MEMBERSHIP
(Organisation),(Role),(Duration),(Level)
  • 8th International Conference on "Advanced Technologies & Innovations in Tourism & Hospitality Industry" (ATITHI-2023), International Advisory Board/ Committee, 2023 to 2023 (International)
  • International Journal on Hospitality and Tourism Research, Editor-in-chief, 2023 to 2024 (International)
  • International Journal on Hospitality and Tourism Research | ISSN 2243-822X, Editor-in-chief, 2023 to 2024 (International)
  • ASEAN Tourism Research Association (ATRA) , Annual Member, 2023 to 2024 (International)
  • Asia Pacific Journal of Academic Research in Business Administration, Editorial Board Member, 2022 to 2023 (International)
  • Association for the International Development of Academic and Scientific Collaboration, Annual Member, 2020 to 2020 (International)
  • Social Science and Humanities Research Association (SSHRA), Life member, Since 2019 (International)
  • Association of Scientists, Developers and Faculties [ASDF], Annual Member, 2016 to 2017 (International)
AREAS OF EXPERTISE
(Area)
  • Self Service Technologies, Hospitality Service, Service Clues, Service Quality, Tourist's Risk Perception
TEACHING
(Course Title),(Level of Study),(Institution),(Month/Year)
  • Beverage Management, Bachelor Degree, Taylor's University (02/2024)
  • Beverage Management, Bachelor Degree, Taylor's University (01/2023)
  • Beverage Management, Bachelor Degree, Taylor's University (03/2023)
  • Research Project, Bachelor Degree, Taylor's University (03/2023)
  • Beverage Management, Bachelor Degree, Taylor's University (08/2023)
  • Principles of Restaurant Operations, Bachelor Degree, Taylor's University (03/2022)
  • Beverage Management, Bachelor Degree, Taylor's University (03/2022)
  • Beverage Management, Bachelor Degree, Taylor's University (01/2022)
  • Food and Beverage Management, Diploma, Taylor's University (01/2022)
  • Restaurant Management, Diploma, Taylor's University (01/2022)
  • Restaurant Service and Production, Bachelor Degree, Taylor's University (08/2022)
  • Beverage Management, Bachelor Degree, Taylor's University (08/2022)
  • Principles of Restaurant Operations, Bachelor Degree, Taylor's University (08/2022)
  • Restaurant Service and Production, Bachelor Degree, Taylor's University (03/2022)
  • Beverage Management, Bachelor Degree, Taylor's University (03/2021)
  • Principles of Restaurant Operation, Bachelor Degree, Taylor's University (08/2021)
  • Research Project, Bachelor Degree, Taylor's University (08/2021)
  • Restaurant Service and Production, Bachelor Degree, Taylor's University (08/2021)
  • Restaurant Service Operation, Diploma, Taylor's University (01/2021)
  • Food and Beverage Management, Diploma, Taylor's University (01/2021)
  • Beverage Management, Bachelor Degree, Taylor's University (01/2021)
  • Restaurant Service and Production, Bachelor Degree, Taylor's University (03/2021)
  • Beverage Studies, Diploma, Taylor's University (03/2020)
  • Restaurant Service and Production, Bachelor Degree, Taylor's University (03/2020)
  • Food and Beverage Service, Diploma, Taylor's University (01/2020)
  • Principles of Restaurant Operations, Bachelor Degree, Taylor's University (03/2020)
  • Principles of Restaurant Operations, Bachelor Degree, Taylor's University (08/2020)
  • Restaurant Management, Diploma, Taylor's University (01/2020)
  • Restaurant Service and Production (Practical), Bachelor Degree, Taylor's University (08/2019)
  • Food and Beverage Service Production, Diploma, Taylor's University (01/2019)
  • Food and Beverage Management, Diploma, Taylor's University (01/2019)
  • Principles of Restaurant Operation, Bachelor Degree, Taylor's University (01/2019)
  • Restaurant Service Operations, Diploma, Taylor's University (03/2019)
  • Beverage Studies, Diploma, Taylor's University (03/2019)
  • Restaurant Service & Production, Bachelor Degree, Taylor's University (03/2019)
  • Food and Beverage Service Production, Diploma, Taylor's University (03/2019)
  • Restaurant Management, Diploma, Taylor's University (03/2019)
  • Beverage Studies, Diploma, Taylor's University (08/2019)
  • Restaurant Service and Production (Theory), Bachelor Degree, Taylor's University (08/2019)
  • Restaurant Management, Diploma, Taylor's University (01/2018)
  • Restaurant Service and Production (Theory), Bachelor Degree, Taylor's University (08/2018)
  • Restaurant Service and Production (Practical), Bachelor Degree, Taylor's University (08/2018)
  • Restaurant Management (Practical), Diploma, Taylor's University (08/2018)
  • Organisation Behaviour and Management, Bachelor Degree, Taylor's University (03/2018)
  • Convention and Banquet Sales, Bachelor Degree, Taylor's University (03/2018)
  • Food and Beverage Operations 2, Bachelor Degree, Taylor's University (03/2018)
  • Wine Studies, Diploma, Taylor's University (08/2017)
  • Food and Beverage Management , Diploma, Taylor's University (08/2017)
  • Restaurant Management, Diploma, Taylor's University (08/2017)
  • Beverage Studies, Diploma, Taylor's University (08/2017)
  • Beverage Studies, Diploma, Taylor's University (05/2017)
  • Convention and Banquet Sales, Bachelor Degree, Taylor's University (03/2017)
  • Food and Beverage Operations 1, Bachelor Degree, Taylor's University (03/2017)
  • Food and Beverage Management, Diploma, Taylor's University (01/2017)
  • Food and Beverage Management, Diploma, Taylor's University (08/2016)
  • Wine Studies, Diploma, Taylor's University (08/2016)
  • Fundamentals of Food and Beverage, Diploma, Taylor's University (08/2016)
PUBLICATIONS
(Title of publication in APA style)
Book
2024
  • Tyagi, P., Singh, A., & Garg, A. (2024). Sustainable Disposal Methods of Food Wastes in Hospitality Operations. IGI-Global. https://doi.org/10.4018/979-8-3693-2181-2
      
Book Chapter
2024
  • Garg, A., Singh, A., & Yanan, J. (2024). Exploring the Impact of Digital Detoxification on Higher Education Students’ Learning. In: Simon, G., Chaudhary, S., Sood, K., & Kumar S. eds., Business Drivers in Promoting Digital Detoxification, pp. 111-126. IGI-Global. https://doi.org/10.4018/979-8-3693-1107-3 l.
     
  • Islam, T., Kumar, J., Soeiro, J. D., & Garg, A. (2024). Green Revolution in Hospitality Industry: A Deep Dive into Sustainable Food Waste Management. In: Tyagi, P., Singh, A., & Garg, A., eds. Sustainable Disposal Methods of Food Wastes in Hospitality Operations, pp. 110-126. IGI-Global. http://doi.org/10.4018/979-8-3693-2181-2.ch008
  • Islam, M. T., Kumar, J., Soeiro, J. D., & Garg, A. (2024). Green Revolution in the Hospitality Industry: A Deep Dive Into Sustainable Food Waste Management. In Sustainable Disposal Methods of Food Wastes in Hospitality Operations (pp. 110–126). IGI Global. https://doi.org/10.4018/979-8-3693-2181-2.ch008
     
2021
  • Kumar, J. & Garg, A. (2021). Motivational factors influencing students to study abroad; a case study of Korean students studying in Malaysia. In Kahl, C. (Ed), Higher Education Challenges in South East Asia. China: IGI Global. DOI: 10.4018/978-1-7998-4489-1.ch011
     
  • Kumar, J. and Garg, A. (2021). Covid-19 Vs. Overtourism: Challenges or Opportunities for Tourist Destinations: Theoretical Perspective. In Sharma, A. and Hassan, A. (Ed.) Overtourism as Destination Risk (Tourism Security-Safety and Post Conflict Destinations). Bingley: Emerald Publishing Limited, 263-274. https://doi.org/10.1108/978-1-83909-706-520211017
     
2020
  • Kumar, J., Garg, A., (2020). Investigating the Factors Affecting Tourism Development in Victoria Falls, Zimbabwe. In: A. Sharma, J. I. P. Fernandez, & A. Hassan (Eds.), Sustainable Destination Branding and Marketing: Strategies for Tourism Development (PP. 131-142). UK: CAB International (CABI).
     
  • Garg, A. (In Press, Expected in November 2020). Factors Influencing Generation Y to Choose Airbnb. In: A. Hassan & A. Sharma, eds. The Emerald Handbook of ICT in Tourism and Hospitality, pp. 45-65. UK: Emerald Publishing Limited.
     
2019
  • Garg, A. (2019). Customer’s Perception of Tablet-based Menus: Practicing a Prolonged UTAUT Model. In: S.M. Verma, S.K. Panwar & I. Bose, eds. Advanced Technologies and Innovations in Tourism and Hospitality Industry, pp.1-20. Ghaziabad, India: Swaranjali Publication. ISBN: 9788194364283
     
2017
  • Balasubramanian K., Soeiro, J. D. & Garg, A. (2017). An Exploratory Study about Students Learning Capabilities in Today’s Pedagogic Trends based on Gender Differences. In V. Rana (Eds.) Trends, Issues and Women in Hospitality and Tourism Industry (pp. 56-61). Mehsana, India: RET International Academic Publishing
     
  • Garg, A. (2017). Tourists' Risk Perception Impact on Their Decision-Making. In V. Rana (Eds.) Trends, Issues and Women in Hospitality and Tourism Industry (pp.218-227). Mehsana, India: RET International Academic Publishing.
      
Article in Journals
2024
  • Yanan, J., Garg, A., Peihua, S. (2024). Research on Factors Influencing Hotel Consumers’ Health: A Systematic Review and Ways Forward. Sustainability, 16(5), 2099 https://doi.org/10.3390/su16052099 (ISI-Indexed)
     
  • Garg, A., Depayso, A., Tagle, S. J., Sagandoy, M., & Yannan, J. (2024). Factors influencing student satisfaction in online learning among hospitality and tourism students in the Philippines. Asia-Pacific Journal of Futures in Education and Society, 3(1), 77–104.
     
2023
  • Yanan, J., Peihua, S., Garg, A., Yue, G., & Yue, Z. (2023). Sustainable travel for wellbeing: Tourist experiences in Chinese destinations. International Journal of Social Research and Innovation, 7(2), 47-71
     
  • Xinyu, R., & Garg, A. (2023).Customer’s Acceptance of QR Code Menu Ordering System in Luxury Restaurants. A study of Xi’an, China. Asia Pacific Journal of Innovation in Hospitality and Tourism, 12(2), 77-96 (SCOPUS-Indexed)
     
2021
  • Garg, A. (2021). The Technology Acceptance and Use of Tablet Menu among Young Adults: An Empirical Study Based on UTAUT 2 Model. International Journal of Hospitality and Tourism Systems. 14(1), 41-50. ISSN: 0974-6250 (SCOPUS Indexed Journal) (SCOPUS-Indexed)
     
  • Garg, A. & Kumar, J. (2021). Social Media Marketing Influence on Boutique Hotel customers’ Purchase Intention in Malaysia. Tourism & Management Studies, 17(3), 51-62 (SCOPUS-Indexed)
     
  • Garg, A. (2021). Investigating the Moderating Effects of Age and Gender on Customers’ Use of Tablet Menu in Casual Dining Restaurants. Journal of Quality Assurance in Hospitality & Tourism. https://doi.org/10.1080/1528008X.2021.2002786 (SCOPUS-Indexed)
     
2019
  • Garg, A. & Garg, J. (2019). Hospitality Interest and Inferred Domains: A Comparative study among Indian and Malaysian students. International Journal of Hospitality and Tourism Systems. 12(1), 34-46. ISSN: 0974-6250 (SCOPUS-Indexed)
     
2018
  • 2. Kumar, J., Fukey, L. N., & Garg, A. (2018). In-Depth Review of Micro-Economic Analysis of Business Tourists Spending. APJIHT, 7(2), 39-50. (SCOPUS-Indexed)
     
2017
  • Garg. A, & Kumar, J. (2017). Exploring Customer Satisfaction with University Cafeteria Food Services. An Empirical Study of Temptation Restaurant at Taylor’s University, Malaysia. EJTHR, Forthcoming.
     
  • Garg, A. & Kumar, J. (2017). Exploring customer satisfaction with university cafeteria food services. An empirical study of Temptation Restaurant at Taylor’s University, Malaysia. European Journal of Tourism, Hospitality and Recreation, ISSN (Online) 2182-4924, DOI: https://doi.org/10.1515/ejthr-2017-0009. (ISI-Indexed)
     
  • Garg, A. & Kumar, J. (2017). The Impact of Risk Perception and Factors on Tourists’ Decision Making for Choosing the Destination Uttarakhand/India. Journal of Tourism and Management Research, 2(2), 144-160.
     
  • Kumar, J., Garg, A., & Sangaran, G. (2017). Consumer Preferences for Hotel Brand and Brand Sustainability: Luxury Hotels in Kuala Lumpur, Malaysia. Journal on Tourism Sustainability, 1(1), 15-29.
     
  • Garg. A, & Kumar, J. (2017). The Impact of Risk Perception and Factors on Tourists’ Decision Making for Choosing the Destination Uttarakhand, India. OTTOMAN Journal of Tourism and Management Research, 2(2), 144-160.
      
2016
  • Maria, A. & Garg, A. (2016). First Impression in a Fine Dining Restaurant. A Study of ‘C’ Restaurant in Tampere, Finland. European Journal of Tourism, Hospitality and Recreation, 7(2), 100-111
     
  • Garg, A. & Maria, A. (2016). Service Clues Influence on Customers’ Dining Experience in Fine Dining Restaurants. Asia-Pacific Journal of Innovation in Hospitality and Tourism, 5(1), 91-109.
     
2015
  • Garg, A. (2015). Travel Risks Vs Tourist Decision Making: A Tourist Perspective. International Journal of Hospitality and Tourism Systems, 8(1), 1-9. ISSN 0974-6250 (SCOPUS-Indexed)
     
2014
  • Garg, A. (2014). Mechanic Clues Vs Humanic Clues: Students’ Perception towards Service Quality of Fast Food Restaurants in Taylor’s University Campus. Procedia - Social and Behavioural Sciences. 144, 164-175. (SCOPUS-Indexed)
     
2013
  • Garg, A. (2013). A Study of Tourist Perception Towards Travel Risk Factors in Tourist Decision Making. Asian Journal of Tourism and Hospitality Research. 7(1), 47-57.
     
2012
  • Sangaran, G., & Garg, A. (2012). Magnetizing & retaining the finest talent in Hospitality Sector, an empirical study of Determinants of Job Satisfaction and effects on Employee Turnover in the hotels of Kuala Lumpur City Center. International Journal of Hospitality and Tourism Systems, 5(2), 1-8. (SCOPUS-Indexed)
     
Article in Proceeding
2018
  • Garg, A. (2018). Investigating Technology Readiness and Behavioural Intention on Tablet-Based Menu Ordering Experience among Young Adults. 7th Asia-Euro Conference 2018 in Tourism, Hospitality & Gastronomy. Nurturing the Future of Tourism. Manila, Philippines: Far Eastern University. ISBN - 978-967-0173-60-3
     
2017
  • Kumar, J., Fukey, L. N. & Garg, A. (2017). Exploration of Factors Affecting Inbound ASEAN Tourists Growth in Malaysia. International Conference on Business, Economics, Social Science and Humanities (ICBESSH). Bangalore, India. ISBN – 978-93-86291-63-9
     
  • Kumar, J., Fukey, L. N., & Garg, A. (2017). Exploration of Factors Affecting Inbound ASEAN Tourists Growth in Malaysia. Paper Presentation at ISETE International Conference, 4th February 2017, Bengaluru, India.
     
  • Kumar, J., Fukey, L. N., & Garg, A. (2017). In-Depth Review of Micro-Economic Analysis of Business Tourists Spending. Paper Presentation at 8th International Conference Sustainable Tourism Development: Issues, Challenges & Debates, 25-28 April 2017, Kathmandu, Nepal.
     
  • Kumar, J., Garg, A., & Sangaran, G. (2017). Consumer Preferences for Hotel Brand and Brand Sustainability: Luxury Hotels in Kuala Lumpur, Malaysia. Paper Presentation at 8th International Conference Sustainable Tourism Development: Issues, Challenges & Debates, 25-28 April 2017, Kathmandu, Nepal.
     
2015
  • Garg, Anshul (2015). Influence of Mechanic, Humanic and Functional Clues on Customers' Dining Experience in Fine Dining Restaurants. PROCEEDINGS OF THE 2ND INTERNATIONAL CONFERENCE ON FINANCE AND ECONOMICS 2015 , pp.695-712 (ISI-Indexed)
2014
  • Garg, Anshul (2014). Mechanic clues vs. humanic clues: Students' perception towards service quality of fast food restaurants in Taylor's University campus. 5TH ASIA-EURO CONFERENCE 2014 IN TOURISM, HOSPITALITY & GASTRONOMY, 144, pp.164-175 (ISI-Indexed)
Article in Non-refereed Journals
2009
  • Garg, A. (2009). Crisis in Hospitality and Tourism: A study on the impacts of terrorism on Indian Hospitality and Tourism Industry. M M University Journal of Management Practices, 3(1 & 2), pp.1-12. ISSN 0974-7257
     
RESEARCH PROJECT
(Project title),(Role),(Duration),(Level)
  • Exploring the H.I.D.E. (Healthy.Interactive.Dining.Experience) using augmented reality applications, Co-researcher, 2018 to 2019 (Taylor's University)
SUPERVISION
(Title of Thesis),(Name of Candidates),(Academic Level),(Role)
ONGOING
  • Kumaresu A/L Murugasu @ Murugesi, PhD/ Doctoral  (Co-supervisor (Internal))
  • Guo Yue, PhD/ Doctoral  (Co-supervisor (Internal))
  • Zhang Yelin, PhD/ Doctoral  (Co-supervisor (Internal))
  • Chen Yingzhuang, Master by Coursework  (Main Supervisor)
  • Deng Weimin, Master by Coursework  (Main Supervisor)
  • KUMARESU A/L MURUGASU @ MURUGESI  (Co-supervisor (Internal))
  • GUO YUE  (Co-supervisor (Internal))
  • JIA YANAN  (Co-supervisor (Internal))
COMPLETED
  • Tourist Perception of Safety in Kuala Lumpur, THEVANTARAN ANBALAGAN, Master by Research  (Main Supervisor)
  • Guests Satisfaction on Security and Safety Attribute in Kuala Lumpur Hotels , Ahmad Zikri, ISMAIL, Master by Coursework  (Main Supervisor)
  • Impact of MH370 Disaster on Malaysia bound Chinese Tourists, Zhang Wang, Master by Coursework  (Main Supervisor)
  • The Impact of Social Media Marketing on Boutique Hotel Consumers' Purchase Intention in Malaysia, Ding Jie, Master by Coursework  (Main Supervisor)
  • Factors influencing restaurant return patronage intention in China, Xia Haotian, Master by Coursework  (Main Supervisor)
  • Customers Acceptance of QR Code Menu Ordering System in Luxury Restaurants in Xi an, China , Ru Xinyu, Master by Coursework  (Main Supervisor)
  • Factors that influence generation Y to choose Airbnb, FERGIE VERRENZA CHANDRA, Bachelor s degree  (Main Supervisor)
  • External Factors Influencing the Success of New Restaurants in Subang Jaya Area, Jawad Jabbar, Bachelor s degree  (Main Supervisor)
  • External Factors Influencing the Success of New Restaurants in Subang Jaya Area, Raya Ali Sajid, Bachelor s degree  (Main Supervisor)
  • External Factors Influencing the Success of New Restaurants in Subang Jaya Area, Choung Gi Hyuk, Bachelor s degree  (Main Supervisor)
  • External Factors Influencing the Success of New Restaurants in Subang Jaya Area, Hameed Mohamed Saroof, Bachelor s degree  (Main Supervisor)
  • The Impacts of Middle-Class Customers on Ritz Carlton Hotel Marketing Strategy., SRISHTI KOVELAMUDI, Bachelor s degree  (Main Supervisor)
PRESENTATION
(Title),(Event),(Date Presented),(Organiser),(Level)
ORAL PRESENTER
  • Customers Acceptance of QR Code Menu Ordering System in Luxury Restaurants in Xi an, China, VEDATYA CHAUPAL INTERNATIONAL CONFERENCE 2021, 18/12/2021 to 18/12/2021, Vedatya Institute (International)
  • Investigating the Moderating Effects of Age and Gender on Customers Use of Tablet Menu in Casual Dining Restaurants, Chaupal Online International Conference 2020, 27/11/2020 to 28/11/2020, Vedatya Institute (International)
  • Customer s Perception of Tablet-based Menus: Practicing a Prolonged UTAUT Model, 5th International Conference on Advanced Technologies & Innovations in Tourism & Hospitality Industry (ATITHI-2019), 07/12/2019 to 08/12/2019, Bhikaji Cama Subharti College of Hotel Management (International)
  • INVESTIGATING TECHNOLOGY READINESS AND BEHAVIOURAL INTENTION ON TABLET-BASED MENU ORDERING EXPERIENCE AMONG YOUNG ADULTS, 7th Asia Euro Conference 2018: Nurturing the Future of Tourism, 14/11/2018 (International)
  • A Correlational Study of Hospitality Interest Domains among Indian-Malaysian students, The 5th International SEARCH Conference, 18/05/2017 to 19/05/2017, Taylor s University (International)
  • Tourists' Risk Perception Impact on Their Decision-Making, International Conference on Hospitality and Tourism 2017, 20/01/2017 to 21/01/2017, Graphic Era University, Dehradun, India (International)
  • An Exploratory Study about Students Learning Capabilities in Today s Pedagogic Trends based on Gender Differences. , International Conference on Hospitality and Tourism 2017, 20/01/2017 to 21/01/2017, Graphic Era University, Dehradun, India (International)
  • Influence of Mechanic, Humanic and Functional Clues on Customers' Dining Experience in Fine Dining Restaurants, 2nd International Conference on Finance and Economics (ICFE), 04/06/2015 (International)
  • Influence of Mechanic, Humanic and Functional Clues on Customers' Dining Experience in Fine Dining Restaurants, 2nd International Conference on Finance and Economics, 04/06/2015 to 06/06/2015, Ton Duc Thang Univeristy, Vietnam (http://icfe2015.tdt.edu.vn/) (International)
  • Mechanic Clues Vs Humanic Clues: Students Perception towards Service Quality of Fast Food Restaurants in Taylor s University Campus, 5th Asia-Euro Conference 2014. The Future of Tourism and Hospitality in Asia, 28/11/2014 to 01/12/2014, Taylor s University, Subang Jaya, Malaysia (International)
  • Mechanic clues vs. humanic clues: Students' perception towards service quality of fast food restaurants in Taylor's University campus, 5th Asia-Euro Conference on Tourism, Hospitality and Gastronomy, 19/05/2014 (International)
  • Tourist Decision Making Vs Travel Risk: A Tourist Perspective, 4th Asia-Euro Conference 2012 in Tourism, Hospitality and Gastronomy , 28/11/2012 to 01/12/2012, Taylor's Univesity, Subang Jaya, Malaysia (International)
  • A study of Tourist perceptions towards travel risk factors in Tourist decision making, 10th ApacCHRIE Pilipinas Conference. , 05/06/2012 to 08/06/2012, University of Santo Tomas, Manila, Philippines (International)
  • Terrorism - A threat to the endurance of Tourism and Hospitality Industry in South Asian Region, 9th Asia Pacific Forum for Graduate Students Research in Tourism, 09/07/2010 to 11/07/2010, Ritsumeikan Asia Pacific University, Beppu, Japan (International)
  • Crisis in Hospitality and Tourism: A Study on the Impacts of Terrorism on Indian Hospitality and Tourism Industry, National Conference on Hospitality Industry in India - Developments and Challenges. Mullana, Ambala, India. , 06/11/2009 to 07/11/2009, MM University, Ambala, India (International)
  • Crisis in Hospitality and Tourism: A Study on the Impacts of Terrorism on Indian Hospitality and Tourism Industry, Taylor's Faculty Forum, 28/09/2009 to 28/09/2009, Taylor's College, Petaling Jaya, Malaysia (University)
INVITED SPEAKER
  • Hospitality Industry in the face of Covid 19 pandemic, Embracing the New Normal in the Face of Covid 19 Pandemic, 15/03/2021 to 15/03/2021, Cordillera Career Development College, Philippines (International)
  • Kopi Luwak: The World s Expensive Coffee, Rendezvous "Meet and Greet" Chapter 6, 03/03/2021 to 03/03/2021, School of Hospitality Management, IMS Unison University, India (International)
  • Experimental Research Designs: Types, Examples and Methods.An Application in Food and Beverage Research, PARTH Membership Caravan and Webinar, 03/12/2020 to 03/12/2020, Philippine Association of Researchers for Tourism and Hospitality, Inc. (International)
  • The Hospitality Industry & the Impacts of COVID-19, International Webinar on The Hospitality Industry & the Impacts of COVID-19, 06/06/2020 to 06/06/2020, School of Hotel Management, Catering & Tourism, IIMT University, India (International)
  • The Impact of Coronavirus: A Look at the Hospitality and Tourism Industry, Meta-Analysis of Pandemic COVID- 19 & Its Impact on Global Higher Education, 18/05/2020 to 18/05/2020, International Journal of Academic Research in Social Sciences & Humanities In collaboration with the Centre for Socio-Economic & Business Studies, India (International)
  • COVID-19: HOSPITALITY AND TOURISM IMPACTS, Survival and Revival of Hospitality and Tourism Industry - Post COVID-19 Pandemic, 13/05/2020 to 13/05/2020, IMS Unison University, India (International)
PLEANARY/KEYNOTE SPEAKER
  • Contemporary and Future Trends in the Hospitality and Tourism Industry, International Conference on Hospitality and Tourism, 20/01/2017 to 21/01/2017, Graphic Era University (International)
OTHERS
  • Consumer Preferences for Hotel Brand and Brand Sustainability: Luxury Hotels in Kuala Lumpur, Malaysia. , Conference on Sustainable Tourism Development - Issues, Challenges and Debates, 25/04/2017 to 28/04/2017, Bucks New University (International)
  • In-Depth Review of Microeconomic Areas for Business Tourist s Spending Patterns, Conference on Sustainable Tourism Development - Issues, Challenges and Debates, 25/04/2017 to 28/04/2017, Bucks New University (International)
  • Exploration of Factors Affecting Inbound ASEAN Tourists Growth in Malaysia, International Conference on Business, Economics, Social Science and Humanities (ICBESSH), 04/02/2017 to 04/02/2017, ISETE (International)
AWARDS AND STEWARDSHIP
(Name of Award/Stewardship),(Award Category),(Awarding Institution),(Year Awarded),(Type of Award)
  • Long Service Award, Services, Taylor's University, 2023 (15 Years Long Service Award )
  • Best Paper Award, Conference, Vedatya Institute, 2020 (Best Paper Award)
  • Global Hospitality Award, Conference, Swami Vivekanand Subharti University, India, 2019 (Global Hospitality Award)
  • Best Paper Award, Conference, Swami Vivekanand Subharti University, India, 2019 (Best Paper Award)
  • Long Service Award, Services, Taylor's University, 2018 (Long Service Award)
  • Best Academic Researcher Award, Education, Association of Scientists, Developers and Faculties (ASDF), 2016 (Best Academic Research)
ACADEMIC/TECHNICAL CONTRIBUTION
(Activity),(Organisation),(Duration),(Role)
  • Member of the Editorial Board, Silver Mountain School of Hotel Management, 2023 to 2023 (Member of the Editorial Board)
  • Advisory Board Member for the 8th International Conference on "Advanced Technologies & Innovations in Tourism & Hospitality Industry" (ATITHI-2023), Bhikaji Cama Subharti College of Hotel Management, Swami Vivekanand Subharti University, Meerut, 2023 to 2023 (Advisor)
  • Scientific Committee Member for Global Conference on Services and Retail Management, Global Conference on Services Management and University of South Florida, 2021 to 2021 (Committee Member)
  • Session Chair in the Global Conference on Services and Retail Management, Global Conference on Services Management and University of South Florida, 2021 to 2021 (Resource Person)
  • Co-Chairperson for 4th Graduate Research Seminar (GRS), Taylor's University, 2021 to 2021 (Co-Chairperson)
  • E-Board Member for International Journal for Innovative Engineering and Management Research (IJIEMR), International Journal for Innovative Engineering and Management Research, 2020 to 2022 (Board Member)
COURSE ATTENDED
(Course Title),(Course Mode),(Date/Duration),(Level)
  • Certified Hospitality Educator (CHE), Research, 02/10/2020 to 05/10/2020 (International)
  • Certification in Hotel Industry Analytics (CHIA), Non research, 30/05/2019 to 31/10/2019 (International)
  • Google Apps: Gmail and Calendar, Non research, 02/05/2018 to 02/05/2018 (University)
  • Google Apps: Google Drive, Non research, 02/05/2018 to 02/05/2018 (University)
  • Google Apps: Slides, Sites, and Google+, Non research, 02/05/2018 to 02/05/2018 (University)
  • Google Apps: Docs and Sheets, Non research, 02/05/2018 to 02/05/2018 (University)
  • AOT Food & Beverage Training - Mr. Pierre Rouillon, Non research, 07/04/2018 to 07/04/2018 (University)
  • 14th Graduate Research Colloquium, Research, 08/11/2017 to 08/11/2017 (National)
  • iLearning in Higher Education: Applying iPedagogy (iPad) to Create an Interactive and Collaborative Classroom Environment, Non research, 26/07/2017 to 26/07/2017 (University)
  • 'Teach Less, Learn More' , Research, 21/04/2017 to 21/04/2017 (University)
  • Teach Less, Learn More' Workshop, Research, 21/04/2017 to 21/04/2017
  • PD day 2 (TCHT Only), Research, 24/03/2017 to 24/03/2017
  • HTCA PD Day 1, Research, 12/01/2017 to 13/01/2017
  • Creating your 1st iBooks, Non research, 24/08/2016 to 24/08/2016 (University)
  • Quantitative Data Analysis Workshop, Research, 22/08/2016 to 22/08/2016 (University)
  • Qualitative Data Analysis Workshop, Research, 28/03/2016 to 28/03/2016 (University)
  • Workshop on OBE (Outcome Based Education), Non research, 18/03/2016 to 18/03/2016 (University)
  • Professional Development Day , Non research, 14/01/2016 to 15/01/2016 (Department/School)
  • MOOC Me Workshop, Non research, 03/11/2015 to 04/11/2015 (University)
  • Developing Rubrics, Non research, 21/10/2015 to 21/10/2015 (University)
  • Professional Development Day, Non research, 28/09/2015 to 28/09/2015 (Department/School)
  • Soft Skills and Competencies for Academic Leaders, Non research, 20/05/2015 to 21/05/2015 (University)
  • Outcome-Based Education (OBE) Workshop: Learning Outcomes, Non research, 06/05/2015 to 07/05/2015 (University)
  • Class Visitation Tools and Reports , Non research, 20/04/2015 to 20/04/2015 (Department/School)
  • Professional Development Day, Non research, 18/03/2015 to 18/03/2015 (Department/School)
  • Professional Development Day , Non research, 15/01/2015 to 15/01/2015 (Department/School)
  • Edmodo Add-on features, Non research, 09/12/2014 to 09/12/2014 (University)
  • Transition Pedagogy, Non research, 27/11/2014 to 27/11/2014 (University)
  • Professional Development Day - Research in the World of Knowledge, Research, 19/09/2014 to 19/09/2014 (Department/School)
  • Professional Development Day - Quantitative Research Workshop, Research, 19/09/2014 to 19/09/2014 (Department/School)
  • Professional Development Day - Introduction Session for Research, Research, 19/09/2014 to 19/09/2014 (Department/School)
  • 1st Responder Occupational First Aid & CPR, Non research, 20/08/2014 to 21/08/2014 (University)
  • Professional Development Day -Academic Support Services for Students, Non research, 13/06/2014 to 13/06/2014 (Department/School)
  • Professional Development Day -Effective usage of X-Space, Non research, 13/06/2014 to 13/06/2014 (Department/School)
  • Professional Development Day -Planning Classes for Operation Module, Non research, 13/06/2014 to 13/06/2014 (Department/School)
  • Academic Leaders Retreat 2014 Student Success & Student Retention, Non research, 03/04/2014 to 04/04/2014 (University)
  • TIMeS (Taylor s Integrated Moodle eLearning System) Intermediate Online Assessment , Non research, 19/02/2014 to 19/02/2014 (University)
  • SPSS Seminar, Research, 18/02/2014 to 19/02/2014 (Department/School)
  • Professional Development Day - Transformative Learning , Non research, 14/02/2014 to 14/02/2014 (Department/School)
  • Professional Development Day - Creating digital content , Non research, 14/02/2014 to 14/02/2014 (Department/School)
  • Professional Development Day - Create Wikis and blogs in TIMeS , Non research, 14/02/2014 to 14/02/2014 (Department/School)
  • Training Session on the New Enhancement in TIMeS and ReWIND, Non research, 12/02/2014 to 12/02/2014 (University)
  • Qualitative Research Seminar, Research, 13/06/2013 to 13/06/2013 (University)
  • Introduction to PDP, Non research, 02/04/2013 to 02/04/2013 (University)
  • Professional Development Day - An introductory workshop on TIMeS for Online Assessments, Non research, 01/03/2013 to 01/03/2013 (Department/School)
  • Professional Development Day - Curriculum Design and SLT Calculation, Non research, 01/03/2013 to 01/03/2013 (Department/School)
  • Creating and Managing an Academic Portfolio using Google Sites, Non research, 15/01/2013 to 15/01/2013 (University)
  • Outcome Based Education , Non research, 11/05/2012 to 13/05/2012 (University)
  • Moodle , Non research, 05/05/2012 to 05/05/2012 (University)
  • The realities of a PhD. , Research, 06/03/2012 to 06/03/2012 (Department/School)
  • Food Handlers Training, Non research, 16/11/2011 to 16/11/2011 (Department/School)
  • Introduction to E- Development, Non research, 11/11/2011 to 11/11/2011 (University)
  • Risk Prevention and Crisis Management in Hospitality & Tourism, Research, 09/06/2010 to 11/06/2010 (Department/School)
  • International Certification in Wines & Spirits program, Non research, 18/08/2009 to 20/08/2009 (National)
  • Improving instruction through case-based learning and project-based learning, Non research, 28/04/2009 to 29/04/2009 (University)
  • 1st-year experience workshop, Non research, 25/02/2009 to 25/02/2009 (University)
  • BlackBoard 7 Training (Intermediate), Non research, 25/07/2008 to 25/07/2008 (Department/School)